Privacy Policy

1. Purpose and scope of information collection

LABone does not sell, share or exchange customer personal information collected on the website to any third party. Personal information collected will only be used internally by the company.

When you contact to register for services, personal information that LABone collects includes:

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Full name

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Address

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Phone

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In addition to personal information, service-related information

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Product name

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Quantity

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Product delivery time

2. Scope of information usage

Personal information collected will only be used by LABone internally within the company and for one or all of the following purposes:

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Customer support

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Provide service-related information

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Process orders and provide services and information via our website as per your request

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We may send information about new products, services, upcoming events, or recruitment information if you subscribe to email notifications.

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Additionally, we will use the information you provide to support customer account management; confirm and execute financial transactions related to your online payments;

3. Information retention period

For personal information, LABone will only delete this data if the customer requests it by sending an email to info@labone.vn

4. Individuals or organizations that may access personal information

Parties that may access customer personal information include the following cases:

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LABONE SCIENTIFIC EQUIPMENT CO., LTD

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Partners who have signed contracts to perform a part of the services provided by LABONE SCIENTIFIC EQUIPMENT CO., LTD. These partners will receive information according to the contract agreement (which may be partial or complete information depending on the contract terms) to assist users in using the services provided by the Company.

5. Address of the unit collecting and managing personal information

LABone Scientific Equipment Co., Ltd

Address: 228/13/3 Nguyen Thi Lang, Ap Phu Loi, Cu Chi Ward, Ho Chi Minh City, Vietnam

Phone: 0978 782 147

Website: Labone.com.vn

Email: info@labone.vn

6. Means and tools for users to access and edit their personal data

LABone does not collect customer information via the website; customer personal information is collected via email for product/service inquiries sent to our mailbox: info@labone.vn or by calling the product purchase contact number 0978 782 147

You can contact the email address and phone number above to request LABone to edit your personal data.

7. Mechanism for receiving and resolving consumer complaints regarding personal information being used for the wrong purpose or beyond the announced scope.

At LABone, protecting your personal information is very important, and you are assured that the information you provide to us will be kept confidential.

LABone commits not to share, sell, or rent your personal information to any other party. LABone commits to using your information only in the following cases:

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Improving customer service quality

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Resolving disputes, complaints

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When required by law

LABone understands that your rights in protecting personal information are also our responsibility, so in any case of questions or feedback related to LABone's privacy policy, and related to personal information being used for the wrong purpose or beyond the announced scope, please contact hotline 0978 782 147 or email: info@labone.vn