Terms of Service

Welcome to the website of LABone pharmaceutical and scientific equipment company LLC (“LABone”, “we”, “us”).

By accessing and using this website, you confirm that you have read, understood, and agree to comply with the terms and conditions set forth below. If you do not agree with any part of these terms, please discontinue use of the website.

General Introduction

This website is designed to introduce:

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Scientific and laboratory equipment

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Cleanroom equipment and solutions

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Biotechnology equipment

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Laboratory consumables

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Technical consulting, installation, and maintenance services

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News, documents, and industry information

The information on this website is provided to help customers explore products, request consultations, and connect commercially with LABone.

Intellectual Property Rights

All content displayed on the website, including but not limited to:

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Text

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Images

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Videos

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Technical documents

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Logos

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Icons

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Interface design

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Product catalogs

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Website source code

is owned by LABone pharmaceutical and scientific equipment company LLC or its authorized licensors.

Such content is protected under the laws of Vietnam and applicable international intellectual property treaties.

The following actions are strictly prohibited:

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Copying

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Modifying

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Reproducing

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Distributing

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Commercial exploitation

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Unauthorized use in any form

without prior written consent from LABone.

Rules for Submitting Contact Information

When submitting consultation requests, quotations, or contact inquiries through the website, you agree to:

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Provide accurate, complete, and valid information

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Not impersonate any individual or organization

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Not submit spam, unauthorized advertising, or unlawful content

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Not use the website to distribute malware or disrupt the system

LABone reserves the right to refuse or decline to process requests that appear dishonest or that may affect website operations and business activities.

Prohibited Conduct

When using the website, you agree not to engage in the following conduct:

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Violating the laws of Vietnam

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Interfering with or disrupting website operations

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Attacking systems, or accessing data or servers without authorization

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Distributing viruses, malware, or harmful software

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Using automated tools to collect data without permission

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Posting or transmitting false, offensive, or rights-infringing content

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Using website information for unfair competition

LABone reserves the right to apply necessary technical and legal measures against violations.

Product and Service Information

LABone strives to ensure that product information, technical specifications, and images displayed on the website are accurate and up to date.

However:

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Some information may change without prior notice

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Product images are for illustrative purposes only

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Technical specifications may change at the manufacturer’s discretion

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Some products may be discontinued or reconfigured

Information on the website should not be regarded as an absolute legal commitment for every transaction.

LABone reserves the right to adjust product, service, or website content at any time without prior notice.

Quotation Policy and Order Confirmation

Any pricing or quotation information on the website (if available) is for reference only at the time of publication.

For purchase or quotation requests:

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Orders are confirmed only upon official response from LABone via email, phone, or written communication

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LABone may refuse or cancel requests if errors are found regarding price, technical information, or stock availability

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Customers are responsible for verifying information carefully before confirming a transaction

Shipping, warranty, return, and payment policies will be discussed specifically for each actual transaction.

Limitation of Liability

LABone strives to maintain a stable, secure, and continuously available website. However, we do not guarantee that:

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The website will always operate continuously without interruption

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The website will be free of technical errors

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Data transmission will always be absolutely secure

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The website will be unaffected by viruses or cyberattacks

To the extent permitted by law, LABone is not liable for any direct or indirect damages arising from:

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Use of or inability to use the website

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System failures or network issues

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Unauthorized access by third parties

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Unintended loss or alteration of data

Privacy Policy

The collection and use of customer personal information is carried out in accordance with the Privacy Policy published on LABone’s website.

Continued use of the website constitutes your agreement to the current Privacy Policy.

Changes to Terms of Service

LABone may update, modify, or supplement these Terms of Service at any time without prior notice.

Updated versions take effect immediately upon publication on the website.

Your continued use of the website after changes are published constitutes acceptance of the updated terms.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Socialist Republic of Vietnam.

Any disputes arising from use of the website will first be resolved through negotiation and mediation.

If no agreement is reached, disputes will be resolved by a competent court in Vietnam in accordance with applicable law.

Công ty thiết bị khoa học LABone

LABone in Vietnam

Địa chỉ:

228/13/3 Nguyen Thi Lang, Tan Phu Trung, Cu Chi, Ho Chi Minh City, Vietnam

Hotline:

0978 782 147

LABone in USA

Address:

82 Wendell Ave, Pittsfield, MA 01201, United states