Warranty Policy

We are committed to providing transparent and fair warranty services for all customers.

1. Cases covered by warranty:

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Products within the warranty period

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Products warranted according to supplier regulations

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Customer must present the warranty card when claiming warranty

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Product is past the warranty period stated on the warranty card or the warranty card is lost

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Warranty card does not clearly state the product code and purchase date

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Product code and warranty card do not match or cannot be identified for any reason

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Product is scratched due to long-term use

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Product is broken, dented, or deformed due to impact

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Customer self-intervenes with the product machine or takes it to another place for repair

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Product is found to have a manufacturer defect upon receipt

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Product is not the same as the product ordered by the customer on our website

Note:

– Customers need to exchange or return goods within 7 working days from the time of receipt.

– Returned products must have original labels, boxes, and packaging intact as when the customer first received them.